Introduction.
Can’t login to Instagram? Many users are dealing with the “Instagram an unknown network error has occurred” and don’t know how to fix it. If you find yourself in this situation, you have arrived at the right place. Today we will show you how to fix the annoying Instagram error and how to make sure that it never pops up again.
What is An Unknown Network Error Has Occurred?
Even though Instagram is one of the world’s most popular apps and it features stable software security, this doesn’t mean that users will not encounter bugs from time to time. The “an unknow network error has occurred” pops up when there are problems with the internet connection. However, this is not the only reason and today you will learn how to fix all of them.
Nonetheless, you need to follow the steps below if you want to fix the error and log back into Instagram:
#1 The Servers are Down
The first thing that you need to do when you are dealing with network errors (for all apps) is to check and see if the servers are down. Developers temporarily take down servers when they release software updates and Instagram is not a stranger to that rule. You can check to see if the servers are down by visiting Downdetector.
#2 Check Your Internet Connection
As the error’s name shows, network errors are caused by internet problems. This is why it’s always a great idea to check your smartphone’s internet connection. Make sure that you are not in a place that has bad network coverage such as in an outdoor camping spot, for example.
If you are using Wi-Fi, you need to restart the router. This can be done by turning off the router or unplugging the power cable for 5 to ten minutes. After, turn on or plug in the power cable and the internet connection will be reestablished.
#3 Update Instagram
This might come as a surprise to some of you, but updating an app is usually the best method of fixing all errors. While new updates are generally used to introduce new and exciting features, they are also used to add bug fixes and software improvements. Follow the guide below to update Instagram on Android:
- Head over to Instagram’s Google Play Store page;
- Tap on the “Updates” button;
- This will automatically search for the latest updates and install them.
#4 Uninstall and Re-install Instagram
If updating the app didn’t help solve the “An unknown network error has occurred” issue and you still can’t login into Instagram, you should consider uninstall and re-installing the app. What many people don’t know is that when you re-install an app, all of its settings are reverted back to default. This includes network settings. Follow the guide below to install the app:
- Head over to Instagram’s Google Play Store page;
- Click on “Install.
#5 Check Date & Time of Your Smartphone
Another useful trick that you can use to fix the annoying Instagram error is to verify that the date & time of your smartphone are set correctly. Apps and mobile games rely on the smartphone’s date for connection and other features. This is why it’s worth fixing it. Here’s how to do it:
- Access your smartphone’s Settings panel;
- Head over to Date & Time;
- Set the correct date and time;
- Save the changes and try logging into Instagram again.
Frequently Asked Questions:
- Why is my Instagram not working?
There are many things that can go wrong but if your newsfeed is not loading, your internet connection is probably at fault. You should try switching to an LTE connection and seeing if it works.
- Can you tell if someone looks at your Instagram?
Unfortunately, the social media app doesn’t track what pages users are viewing. This means that you can’t see who is checking your profile. However, you can make it private and everyone who wants to see your stories or pictures will need to ask for permission.
- Can I go incognito on Instagram?
Yes, you can! To do this you need to access Settings – Privacy & Security – Activity Status menu. Here is where you can enable or disable the “Show Activity Status” option.