Are you worried about your Twitch account security and can’t reset the password? Even worse, did you happen to forget the password and can’t reset it no matter how many times you try? TechListOnline is here to help. Today we will show everyone how to reset Twitch password and regain control of their account.
There is an annoying bug that blocks Twitch users from resetting their account password. This problem can be fixed by clearing the browser cookies and cookies. If that doesn’t work, users can try a different browser where that they haven’t used before. Reddit and Twitch forums prove that this method was the most successful. However, there are more and you can check them out below.
Keep reading to find out how to fix the annoying “Twitch can’t reset password” bug. We will answer the internet’s most asked questions on this topic, so make sure to stick around for the end.
How to Fix Twitch Can’t Reset Password
#1 Clear Cache & Cookies
The first thing you need to do when trying to fix the “Twitch can’t reset password” bug is to clear the browser cache and cookies.
Follow the steps below to delete cache and cookies on Google Chrome:
- Open Chrome;
- Select the Lock icon located next to the URL;
- Click “Remove Browser Cache & Cookies”;
- Select Done and Reload the page.
Sidenote: the process of clearing cache and cookies is similar for all other browsers, including Mozilla Firefox.
#2 Use Incognito Mode
If you made sure that the browser you are using is clear of any cookies and cache, it’s always a good idea to try using the incognito mode. This mode will make it seem like you are a new user that hasn’t ever logged into any account. What’s great about the incognito mode is that it also helps you surf the web undetected. Therefore, you don’t have to delete history data.
Nonetheless, you can access the incognito mode on any browser by right-clicking on the shortcut icon located on the desktop or the taskbar and selecting the “New Incognito Window” option. You can also use the shortcut Shift + N.
#3 Take a Look at the Spam and Junk Directories in Your Email
One of the best things that you can do when trying to reset Twitch password is to check the spam and junk directories of your email. There is a high chance that the email operator you are using has categorized Twitch as spam and doesn’t show the password reset message in your regular messages. This is highly likely to happen if you clicked on the button to reset the Twitch password multiples times.
#4 Write a Customer Ticket to Twitch
If none of the methods shown above didn’t help you reset your Twitch account password, the final step is to write a customer ticket to Twitch. Since Twitch is such a massive streaming platform, it shouldn’t come as a surprise to find out that it offers access to nonstop customer support. You can use this to your advantage and write a ticket where you showcase your problem and ask for help. You can write a ticket by visiting the official Twitch Support website.
Frequently Asked Questions
#1 Why can’t I reset my password on Twitch?
There is an annoying bug that doesn’t let users reset their Twitch password. This bug can be fixed by deleting and clearing your browser cache and cookies.
#2 What happens if I change my password on Twitch?
You will receive a brand-new password that can be used to access your account. You will also be logged out on all devices that are using the account info.
#3 What are Twitch password requirements?
Twitch is recommending users to choose long passwords that are at least 8 characters long. In addition, the password needs to be more than a simple word that is easy to remember. It also needs to have numeral and special characters.